At 4Mpires Cleaning Service, we are committed to making our website accessible to all individuals, including those with disabilities. This statement outlines our efforts to enhance accessibility and comply with local regulations.
ACCESSIBILITY STATEMENT
OUR COMMITMENT
4Mpires Cleaning Service wants everyone, including people with disabilities, to be able to learn about our services, request a quote, and book a cleaning without barriers. We are committed to making www.4mpirescleaningservice.com (the "Website") accessible and easy to use for all visitors, and to improving it over time.
THE STANDARD WE FOLLOW
We use the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C), as our guide. These guidelines explain how to make web content more usable for people with a wide range of disabilities, including visual, hearing, physical, speech, cognitive, and neurological disabilities.
WHAT WE ARE DOING
We are working toward the following accessibility goals. As part of this ongoing effort, we aim to:
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provide text descriptions (alternative text) for meaningful images;
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use clear headings, readable text, and sufficient color contrast;
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label links, buttons, and form fields clearly so they can be understood and used with a keyboard and assistive technology;
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review new pages and content for accessibility before we publish them; and
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fix accessibility problems that visitors report to us as quickly as practical.
CURRENT STATUS
Accessibility is an ongoing effort. While we work toward the standard above, some pages, documents, or features may not yet be fully accessible. This statement describes our goals and our commitment. It is not a certification that the Website fully conforms to WCAG or any other technical standard.
We do not currently use an accessibility overlay or widget on the Website. Visitors can use the accessibility features built into their own browsers, devices, and assistive technologies, such as screen readers, screen magnifiers, text resizing, high-contrast settings, and voice control.
THIRD-PARTY CONTENT AND SERVICES
Some content on the Website, and some of the tools we use to take quote requests, bookings, and payments, are provided by other companies that we do not control, including the Wix.com website platform, Angi.com, Yelp, Google Forms, payment providers (PayPal, Square, Google Pay, and Apple Pay), and our social media pages on Facebook, Instagram, TikTok, and Nextdoor. If any of these services creates a barrier for you, please contact us and we will help you complete what you need another way.
You never have to use the Website to request or book our services. If you prefer, we can:
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take your quote request or booking over the phone or by email;
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give you information from the Website by phone, or send it to you in another format, such as a plain-text email; and
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discuss payment options that work for you.
OTHER WAYS TO WORK WITH US
REQUEST ASSISTANCE OR REPORT A PROBLEM
If you have difficulty using any part of the Website, need assistance, or want to report an accessibility barrier, please contact us:
4Mpires Cleaning Service
Sun Valley, California
Email: customerservice@4mpirescleaningservice.com (subject line: "Accessibility")
Phone: 747 466 8253
Website: www.4mpirescleaningservice.com
If you are deaf, hard of hearing, or have a speech disability, you may reach us through the California Relay Service by dialing 711.
To help us respond quickly, please tell us:
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the web page or feature where you had trouble;
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a short description of the problem;
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the browser, device, or assistive technology you were using, if you know it; and
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how you would like us to contact you.
We aim to respond within three business days.
FEEDBACK AND UPDATES
We welcome your feedback and use it to decide which improvements to make first. We review this Accessibility Statement periodically and will update it as we make changes to the Website. The Effective Date at the top of this page shows when it was last updated.